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Convergence Improves Public Safety Communications

IP Communications, Converged Applications and Public Safety

Customer Needs

Without a doubt, Public Safety is front and center in the mines of the public, citizens and first responders. They are constantly looking for solutions that help improve their ability to respond to a situation in a timely fashion. Couple that with the need to provide archiving and reporting needs that meets training and evidentiary purposes and you have Cistera Public Safety Solutions.

Key Benefits

Improve First Responder Responsiveness
Create Actionable and Timely Information
Tie critical communication systems together to reduce response latency

How Cistera helps Public Safety Organizations

Cistera has been deeply involved in public safety communication systems from the very beginning. Cistera combines solutions to create a unique approach to public safety organizations by providing a platform that not only integrates disparate communications devices, but implements workflow around critical events.

This includes automated triggers, recording systems, conferencing and broadcast infrastructure allowing public safety administrators to respond faster with improved accuracy.

RapidBroadcast is the preeminent broadcasting solution for Unified Communications. It allows IP phones to be grouped together to rapid broadcasting and notification. Couple that with the Cistera Zone Controller and you can mix overhead paging systems into the multicast conferences.

LandMobileRadio Connect allows instantaneous connectivity from IP Phones and Analog Phones to multiple disparate Two Way Radio Systems. Using the latest Radio over IP (RoIP) Technology, multiple communications devices can be both instantaneously alerted or bound together in a conference bridge.

QuickConnect is a SIP based outbound dialer that can mix IP Phones and analog phones together quickly in multicast conferences delivering the message in a distinct and timely manner.

QuickConference is the standard for SIP based conference bridges for event alerting and notification offering integration into QuickConnect Outbound dialing and visual management from IP Phones.

Cistera Key Solutions

CentraMail - Unified Messaging
QuickConference - IP Conferencing
RapidBroadcast - Broadcasting Solutions including Intercom, Hoot and Holler, Multicast Whisper.
QuickRecord - Personal Dictaphone with Podcasting and Transcription Players.
CallCenterRecord - Adhoc and Continuous Recording, e911 Recording
LandMobileRadioConnect - Land Mobile Radio Integration
VirtualDirectory - Medical Directory Integration