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Cistera's broad portfolio of Convergence Servers and application solutions provide advanced voice, video and data communications platforms and applications for Event Alerting and Notification and Quality Assurance and Management solutions. [Download] |
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Cistera Event Alerting and Notification Solution Paper Cistera Networks' Event Alerting and Notification (EAN) solution for Internet Protocol (IP) Communications is the leading solution for the delivery of timely and actionable information for organizations of all sizes. Residing on the award-winning Cistera ConvergenceServer, Cistera's EAN solution allows unified communications users to build notification systems that quickly bring people together. [Download] |
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Cistera Quality Assurance and Management Solution Paper Quality Assurance and Management (QAM) solutions allow organizations to better respond to the needs of customers, partners, and their own internal requirements. QAM recording and monitoring capabilities build feedback loops that automate compliance and audit functions. These solution sets include recording, monitoring, screen capture, supervisory intervention and reporting tools that increase an organization's ability to view and respond to customer needs and provide an audit trail for internal purposes. [Download] |
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Bell Ringing is a staple of an educational institutions. With the advent of Unified Communications, Cistera was the first to integrate this capability into an IP system and control bell schedules remotely. This capability is now used by hundreds of different organizations to control their notification scheduling needs such as schools, political institutions, hospitals and airports among many others. Indeed if you have a requirement for standardized notification and announcements, EANScheduler is for you. [Download] |
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Two-way radios are a communications cornerstone for public agencies, emergency operations and businesses around the world. However, until today, proprietary technology confined push-to- talk radios to their own networks - keeping them well-separated from convergence with IP Tele- phony. Recognizing the need to integrate, Cistera Networks has created the Land Mobile Radio (LMR) bringing two-way radios into the Unified Communcations network. Now that is true convergence!. [Download] |
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Two-way radios are a communications cornerstone for public agencies, emergency operations, and businesses around the world. Until now, proprietary technology confined push-to-talk (PTT) radios to their own independent networks, completely separated from convergence with unified communications. With Cisco's IP Interoperability and Collaboration System (IPICS) and Cistera's LMRRecord, organizations can now enable a fully integrated land mobile radio (LMR) environment that not only achieves complete radio interoperability, but also incorporates the essential capabilities of continuous recording, live monitoring and reporting. An integrated Cisco IPICS and Cistera LMRRecord solution, encompasses all the benefits of a comprehensive unified communications environment and delivers robust quality assurance and compliance features. [Download] |
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Automatic call recording and intuitive, easily configurable supervisor playback features for your IP telephony deployment are all part of the package with QAMRecord from Cistera Networks. No matter your organization's needs - straightforward requirements or advanced contact center tools - QAMRecord can meet your needs. [Download] |
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Today's Unified Communications solutions are more than just talk - they form the basis of a total communications solution. With Cistera's QuickConnect, you can bridge the gap between IP telephony, mobile and traditional telephony. It's the next-generation auto-dialer and notification solution for unified communications. [Download] |
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With Cistera's QuickRecord, you can choose to record your call with the touch of a button so you don't lose any important detail in the call. The added bonus - you have the ability to record the entire call, no matter when you push the button during the call. [Download] |
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Cistera AcuityPlus - Adaptive Case Management Case Management is not about the data, it's about the outcome for your organization. All organizations to one degree or another have to deal with incidents, outcomes that are not necessarily planned for the organization, but have potential impact on your business operations. With Cistera's AcuityPlus Engine, you can take your communications reporting to the next level with the full capability of adaptive case management. In essence, looking for and analyzing exceptions within your business communications. [Download] |
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Cistera Telecom Expense Management Cistera Expense Management Solutions help clients optimize their telecom spend through third party management and audit services that recover costs and insure future savings for customers. Furthermore, Cistera can provide expertise on the correct mix of unified communications capability for your organization and how businesses can meet evolving requirements for better communications processes without necessarily spending more on their communications budgets. [Download] |
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RapidBroadcast delivers everything you need to keep your business connected. Education, Healthcare, Government, Retail, Financial... no matter your vertical, you require advanced communication at your fingertips. Speed is vital. How quickly can you get the message out? Are there multiple ways to send the message and do you have the power to configure delivery to fit your organization's needs? [Download] |
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Zone Controller and Zone Speak Solution Brief The ZoneController is a 1U, rackmountable appliance that is configured and maintained using Cistera's RapidBroadcast application. Using the same web interface, you can configure zones exactly like configuring IP paging groups - with the ability to create groups that include both overhead speakers and IP phones. [Download] |
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Support and Maintenance Product Brief With any cutting-edge technology, customer support is a critical component in a product package. Cistera Networks, therefore, takes its commitment to provide high levels of support very seriously, and strives to act as expediently as possible to ensure high levels of satisfaction. [Download] |
